100% Guaranteed Satisfaction
Your Order ships from Wisconsin Rapids, Wisconsin on the next business day via US Postal Service & takes 3-5 days to arrive anywhere in the USA.If you need EXPRESS Mail call us at 1-877-842-3429.
For OverSeas shipping - Put items in shopping cart and click on "INTERNATIONAL -outside USA" to see your shipping price.
DO-IT-YOURSELF FREE RETURN LABEL:
Print 2 Pages. (For fast exchange or refund-please print BOTH forms)
See our EXCHANGE & RETURN POLICIES below this section.
EASY RETURN INSTRUCTIONS:
- Print BOTH Pages
- Cut return label in half and you keep the bottom half.
- Put your Return Item(s) in a plain or first class package (not priority).
- Attach the top part of RETURN LABEL to your package.
- Please use a regular blue or black INK pen to fill out customer form. (pencil or markers are not readable when processed)
- Include your completed "Customer Form" in package to indicate Exchange or Refund.
- No paper clips or staples in package please.
- Mail via US Postal Service within 3 days- you can take it to any US Post Office or put into any out-going USPS mail box, give to your mailman, or see instructions when you make your label to schedule a pick up. You do not need to stand in line!
- We will process your Exchange or Return as soon as we receive your package.
- If you have more than one item for return- you may use one label and find a package to fit them all. And print out more customer forms if needed.
- FREE USPS SHIPPING for entire USA & Affordable shipping outside USA.
- Orders are shipped the next business day From Wisconsin Rapids, Wisconsin via USPS and it usually take 3-5 days to arrive in the USA.
- You will receive "E-mailed tracking" info when it ships. Check your spam/junk folder – as it often goes there, with Subject: Your order from Free Spirit Bike Jerseys shipped.
- OverSeas shipping- Put items in shopping cart and click on "INTERNATIONAL -outside USA" to see your shipping price.
- If you are not satisfied with one of our products at the time you receive it, or it is the wrong size, you may return it to us for replacement or refund (if item is still brand new).
- The item needs to be in BRAND NEW condition for exchange or return. We prefer exchanges/returns to be done within 15 days after your purchase BUT for HOLIDAYS & GIFTS it is OK if it takes longer!
- Limit: One free exchange label per item from FreeSpiritWear.com
- If you do not have an order number or receipt or if it was a gift, put in the name of Person that gifted it to you, or contact us and we will work with you.
- if you have a unique problem that is not on here- just e-mail us! firstname.lastname@example.org We are easy & reasonable to work with.
- see instructions " FREE RETURN LABEL" below this
- Full refunds are only available for items bought from FreeSpiritWear.com
- You must have an order number or receipt to get a full refund.
- Item must be in BRAND NEW condition to be refunded.
- see instructions " FREE RETURN LABEL" at the top of this page
FOR EXCHANGES, RETURNS OUTSIDE USA: CONTACT US
DISCOUNT COUPONS, GIFT CERTIFICATES:
- Enter your coupon code in the "Coupon Code" box in the shopping cart and click "recalculate" (limit one coupon per order)
- Enter your Gift Certificate into the Gift Certificate box in the shopping cart and click "recalculate"
- Sign up here to receive special SUPER savings coupons periodically emailed throughout the year. (get a 10% Discount COUPON when you subscribe!)
BACKORDER OR SPECIAL ORDER POLICY:
- Your credit card will be charged for the entire amount of the sale at the time you place your backorder or special order.
- Back orders and special orders usually ship within 4-6 weeks.
- Feel free to e-mail us for updated status.
- Your may order any of our older designs via Special Order.
- We will not share any of your information with anyone-EVER.
- FREE SPIRIT LLC and owners Kathy Sarns and Pat Irwin, are committed to protecting YOUR right to privacy.
- After your purchase you may receive an email promotion (with exclusive limited time discount coupons). You can easily Unsubscribe from this. We send emails only a few times a year to offer discounts that are not advertised on our website.
THANK YOU SO MUCH FOR YOUR BUSINESS!!
Have a Question or Suggestion ? Contact us